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Environment

Netmail Search 6.x

Groupwise

Synopsis

Users cannot login to Netmail Search after their eDirectory user was moved to a new context.  It gives the error:

Solution

There is a config that specifies the eDirectory contexts of the users.  This allows the users to login with just their userid.  The users eDirectory user objects were moved to a context that was not in the list.

1. Edit <drive>:\Program Files (x86)\Messaging Architects\Remote Provider\xgwxmlv.cfg.

2. Go to the switch user.container=

    - This lists the eDirectory containers that users are in.  For multiple contexts then separate them with a by a semi-colon.

3. Add a semi-colon to the end of the list then add the missing context.  A semi-colon is not needed before the first context in the list.

4. Stop & start the Netmail Client Access service.

Notes


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