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Minimum Requirements for Netmail Archive 5.3
Updated July 10, 2014

Minimum requirements for Netmail Archive 5.1.x   [PDF]
Minimum requirements for Netmail Archive 5.2.x   [PDF]

This page stipulates the minimum and recommended hardware requirements as well as the relevant system and software requirements for the Netmail Archive Server to operate at its expected performance level.

Netmail Archive 5.3 is delivered as a VMware ESX(i) virtual appliance only. Virtual appliance images are provided in OVA format which can be converted to allow functionality on other hypervisors. Native Microsoft Hyper-V virtual appliances will be available as of Netmail 5.3 SP1.

 Recommended Netmail Deployments
 ArchivingEmail RetentionEmail Retention
without Journaling
Attachment
Management

Migration to Exchange 2010+, 2013
& Office 365

GroupWise 7.0.1+Netmail Archive 5.3Netmail Archive 5.3N/AN/ANetmail Archive 5.3
GroupWise 8.0.0+
Netmail Archive 5.3Netmail Archive 5.3N/AN/ANetmail Archive 5.3
GroupWise 2012+Netmail Archive 5.3Netmail Archive 5.3N/AN/ANetmail Archive 5.3
GroupWise 2014*Netmail Archive 5.3 SP1Netmail Archive 5.3 SP1N/AN/ANetmail Archive 5.3 SP1
Exchange 2007 SP1+Netmail Archive 5.3Netmail Archive 5.3N/A

Netmail Archive 5.3
& Netmail Store 5.3

Netmail Archive 5.3
Exchange 2010+Netmail Archive 5.3Netmail Archive 5.3Netmail Archive 5.3Netmail Archive 5.3
& Netmail Store 5.3
Netmail Archive 5.3
Exchange 2013+Netmail Archive 5.3Netmail Archive 5.3Netmail Archive 5.3Netmail Archive 5.3
& Netmail Store 5.3
N/A
Office 365Netmail Archive 5.3Netmail Archive 5.3Netmail Archive 5.3Netmail Archive 5.3N/A

* Not available yet. Will be supported only as of Netmail 5.3 SP1

Note: The Netmail versions listed above are recommended for today's new or current deployments. Other deployment scenarios are also possible. Please contact Support for more information.

 Supported Email Environments

Netmail Archive 5.3 x

ArchivingRIF ArchivingEmail RetentionEmail Retention
without Journaling
Migration

Attachment
Management

  • GroupWise 7.0.1+
  • GroupWise 8.0.0+
  • GroupWise 2012+
  • GroupWise 2014*
  • Exchange 2007 SP1+
  • Exchange 2010+
  • Exchange 2013+
  • Office 365 E15
  • Exchange 2010 SP2
  • Office 365 E15
  • GroupWise 7.0.1+
  • GroupWise 8.0.0+
  • GroupWise 2012+
  • GroupWise 2014*
  • Exchange 2007 SP1+
  • Exchange 2010+
  • Exchange 2013+
  • Office 365 E15
  • Exchange 2010+
  • Exchange 2013+
  • Office 365 E15
  • GroupWise 7.0.1+
  • GroupWise 8.0.0+
  • GroupWise 2012+
  • GroupWise 2014*

to any of the following:

  • Exchange 2007 SP1+
  • Exchange 2010+
  • Exchange 2013+
  • Office 365 E15
  • Exchange 2007 SP1 Update Rollup 8+
  • Exchange 2010+
  • Exchange 2013+
  • Office 365 E15

* Only as of Netmail 5.3 SP1

Netmail Archive 5.2 x

ArchivingRIF ArchivingEmail RetentionEmail Retention
without Journaling
Migration

Attachment
Management

  • GroupWise 7.0.1+
  • GroupWise 8.0.0+
  • GroupWise 2012+
  • Exchange 2007 SP1+
  • Exchange 2010+
  • Exchange 2013*
  • Office 365 E15*
  • Exchange 2010 SP2
  • Office 365 E15*
  • GroupWise 6.5.1+
  • GroupWise 7.0.1+
  • GroupWise 8.0.0+
  • GroupWise 2012+
  • Exchange 2007 SP1+
  • Exchange 2010+
  • Exchange 2013+
  • Office 365 E15*
  • Exchange 2010+
  • Exchange 2013+
  • Office 365 E15*
  • GroupWise 7.0.1+
  • GroupWise 8.0.0+
  • GroupWise 2012+

to any of the following:

  • Exchange 2007 SP1+
  • Exchange 2010 RTM+
  • Exchange 2013
  • Office 365 E15*
  • Exchange 2007 SP1 Update Rollup 8+
  • Exchange 2010+
  • Exchange 2013+
  • Office 365 E15*

* Only as of Netmail Archive 5.2 SP1

Netmail Archive 5.1 x

ArchivingMigration
  • GroupWise 6.5.1+
  • GroupWise 7.0.0+
  • GroupWise 8.0.0+
  • GroupWise 2012+
  • Exchange 2007 SP1+
  • Exchange 2010+
  • GroupWise 7.0.1+
  • GroupWise 8.0.0+
  • GroupWise 2012+

to any of the following:

  • Exchange 2007 SP1+
  • Exchange 2010+

Note: While older versions of Netmail Archive are currently being supported, please refer to the Product Lifecycle Calendar for engineering and support information.

Archive Server (Master or Worker Nodes)

The Archive Server is responsible for connecting to the back-end mail server (GroupWise or Exchange), ingesting data, converting it to XML and storing the data. 
 
Hardware:

  • Processor: 4 total cores or processors
  • Memory: 8 GB RAM (4 GB for worker nodes)
  • Network: GB Ethernet
  • Storage: Up to 4 different spaces can be set up for storage. Smaller organizations might choose to store everything together, while larger organizations may opt to for more granularity.
    • Storage #1: Operating System
      • 150 GB for OS, applications, temp and swap space (up to 250 GB of space may be required depending on job size).
    • Storage #2: Archives
      • Adequate local or attached storage for archived messages is required.
      • Archives are stored in XML format, accounting for approximately 20% of the total archive size.
      • Archives have a read/write profile of 5/95, an expected performance of 500 IOPS for both random read and write, with a recommend block size of 4K.
      • Archives do not change once written, so they can be stored on read/write media or a WORM device.
    • Storage #3: Attachments
      • Adequate local or attached storage for archived attachments is required.
      • Attachments are stored in their native format, accounting for approximately 80% of the total archive size.
      • Attachments do not change once written, so they can be stored on read/write media or a WORM device.
    • Storage #4: Audit Files
      • Adequate local or attached storage for audit files is required.
      • Size of audit files requires approximately 15% the amount of archived data (e.g., 1 TB of archives would mean 150 GB of audit files).
      • Audit files are very small in size. Recommended block size of storage device is 2K.
      • Audit files track all access to archive data and need to be updated, so they cannot be written to a WORM device.

Operating System (pre-installed on VM):

  • Microsoft Windows Server 2012 R2 Standard

Software (pre-installed on VM):

  • Internet Explorer 11, Firefox 25
  • Microsoft Visual C++ Redistributables
  • PowerShell 2.0 and 4.0 (required for Exchange deployments only)
  • .NET Framework 3.5, 4.0 and 4.5
  • Java JRE 7u60 32-bit (updates disabled as Java 8 not supported)

  • PostgreSQL 9.3 for logging (separate DB can be used)
  • GroupWise Client 8.0.2 for OAPI support (required for GroupWise deployments only)
  • OpenOffice 4.0.1
End-user Access
GroupWise Client Stubbing Access Requirements:
  • GroupWise 8.0.1+
  • Email must be archived with SOAP API in order to be stubbed

GroupWise WebAccess Requirements: 

Administrative and end-user access to archives in a GroupWise environment can be accomplished through either an ‘Archive’ button in GroupWise WebAccess or through our web-based Netmail Search portal.

  • Internet Explorer 8+, Firefox 25+ or Chrome 32+
  • GroupWise WebAccess 7+

Outlook Client Add-in Requirements:

  • Windows XP, Vista, 7, 8 or 8.1 (no server class machines)
  • Internet Explorer 8+, Firefox 25+ or Chrome 32+
  • Outlook Client 2007 SP3+, 2010 SP1+ or 2013 (Outlook 2003 does not support stubbing)
  • For supported deployment methods see: Install the Netmail Archive Outlook Add-In

Outlook Web Access / Outlook Web App Requirements:

Administrative and end-user access to archives in an Exchange environment can be accomplished through either a ‘Netmail Search’ button in OWA or through our web-based Netmail Search portal.

  • Internet Explorer 8+, Firefox 25+ or Chrome 32+
  • Outlook Web Access 2007, Outlook Web App 2010 or 2013

2 Comments

  1. NO proxies can be configured on any servers!

  2. I've seen PST exports fail when Outlook 2007 is installed.  Upgrading to 2010 yielded results.