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Environment

Netmail Archive 56.3 and higherx

Synopsis

A practical feature in Netmail Archive is proxy access to other user's archived accounts data through Netmail Search.  Although proxy access is generally used to view archives of retired accounts (e.g., those belonging to employees who have left an organization), it can also provide regular users (as well as Case Managers) access access to current user's archives. This article will explain how to manage proxy access rights to all archives in an organization and rights and how to use the Proxy Access feature in Netmail Search.

Solution

Assigning Proxy Rights to Accounts

To configure proxy access rights, log in to the Netmail Administration console and navigate to the Archiving container. In the main page of the console, click the Proxies Rights tab.

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2) A list of all accounts that have archives will be returned. In the left column/field, highlight the user to whom proxy access to other accounts will be granted and click the Select button to add that user account to the User box/field on the right. Note that it is possible to search for specific users by entering search criteria in the List users featuring field/box and clicking the Find button. This will generate a list of users matching the search criteria.

3) The next step is to select those users whose archives will be accessible to other users made accessible by proxy. To do this, highlight the user(s) in the list on the left whose archives should be accessible to the user selected in Step 2, and click the Add button. The selected user(s) will appear in the ‘Has access to the archives of users’ field on the right, as shown in the example below:

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When logged into Netmail Search, the logged in user's archives and the archives of the proxy users will be accessible. This is illustrated in the screenshot below in which the logged in user (AlexanderDanielCh) has proxy access to his archives as well to the archives of another user (ChrissieLuDoviC):

 


Managing Archives as a Proxy User

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