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[DOC:Netmail Documentation]


Documentation for Netmail Search 5.4.
Documentation for [Netmail 5.3] and [earlier versions of Netmail] is also available.

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Introducing Netmail Search

Netmail Search is an advanced, web-based eDiscovery tool that allows authorized users to intelligently search, retrieve, view, manage, and export their archived data in a timely and cost-effective manner. The benefit of Netmail Search lies in its advanced search features and guided navigation. The tool’s advanced search features allow for word list usage, exact phrase matching, forbidden term searching, approximate spelling matching, and more! It is also possible for users to build their own customized search queries, meaning they are never limited to default search criteria. Guided navigation allows for results to be sorted for easy viewing and auditing, and commenting and tagging features let users note the importance or relevance of specific data.

Netmail Search employs a collaborative case management organizational system. Through this case management system, users can respond to any and all eDiscovery requests simultaneously and are spared the headache of sifting through all archived data each time an eDiscovery request is made.

Upon logging in to Netmail Search, users can choose to continue as a Normal User or Case Manager (if they have been given case management privileges). Case Managers can create, track, manage, edit, export, and save multiple cases, place user accounts on legal hold, and even assign Auditor rights to other users. Auditors can view, search, edit, comment, tag, and save cases – everything internal auditors or external counsel may need to perform eDiscovery.

With its advanced searching, guided navigation, case management, and legal hold capabilities, Netmail Search makes in-house eDiscovery simple, easy, and efficient.

Note: In Netmail Search 5.4, the Super User role has been deprecated. Existing Super Users will continue to be supported, but new Super Users cannot be created. The Case Manager role is now the new administrative role in Netmail Search.

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