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[DOC:Netmail Documentation]

Documentation for Netmail 5.4.
Documentation for [Netmail 5.3] and [earlier versions of Netmail] is also available.

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End users can access their live quarantine mailboxes via IMAP by creating a new IMAP account in their mail client and pointing the mail client to the Netmail Secure server.

The following procedures describe how to create a new IMAP4 account in Outlook Express, GroupWise and Thunderbird, but these procedures can be modified to create a new IMAP4 or POP3 account in any mail client. Before adding a new IMAP account, you need to know your account name and password, and the name of the incoming and outgoing mail servers. If you do not know this information, contact your system administrator.

To configure Microsoft Outlook Express to access your live quarantine mailbox:

1. Start Outlook Express.

2. If you already have an existing Outlook Express account, click Tools > Accounts > Add, then select Mail to start the Internet Connection Wizard.

3. The Internet Connection Wizard prompts you for your name. Type your name as you would like it to display on your messages, then click Next.

4. Type your email address, then click Next.

5. From the drop-down list box, select POP3 or IMAP, depending on the agents that are available on your messaging server.

6. In the Incoming mail server field, specify the host name of the server where the POP or IMAP Agent is running.

7. In the Outgoing mail server field, specify the host name of the server where the SMTP Agent is running, then click Next.

Note: Depending on the configuration of your system, the incoming mail server and outgoing mail server can be the same or different messaging servers.

8. Type your POP or IMAP account name and password, then click Next.

Note: A secure connection (SSL) is required when creating an account. This can be configured in the Advanced tab of the account Properties, as shown in the figure below.

9. Click Finish.

The folder you created should now be visible in Outlook Express. The first time you access your live quarantine, you may be prompted to enter the password you regularly use to login to your mail client.

To configure GroupWise to access your live quarantine mailbox:

1. Launch GroupWise mail client.

2. Choose Accounts > Account Options.

3. In the Accounts dialog box, choose Add.

4. In the Create Account dialog box, enter a name for your new account, such as Quarantine. Under Account Type, choose IMAP, and then click Next.

5. In the Create Internet Account dialog box, enter the following information:

  • Under Incoming mail server, enter the location of your incoming IMAP mail server, such as mplus.messagingarchitects.com.
  • Under Login name, enter the login name you use to log in to your mail client and access your GroupWise mailbox, following by your email address, such as maxm@messagingarchitects.com
  • Under Outgoing mail server, enter the location of your outgoing SMTP mail server, such as mplus.messagingarchitects.com.
  • Under Email address, enter your email address, such as gsmith@messagingarchitects.com. If this field is already pre-populated for you, make sure that the address that appears in the field is correct.
  • Under From name, enter a display name, and then click Next to continue.

6. In the Create Internet Account dialog box, select the Connect through my local area network (LAN) option, and then click Next.

7. In the Create IMAP folder, provide a description of your IMAP folder (optional), and then click Finish.

The Quarantine folder you created should now be visible in GroupWise. The first time you access your live quarantine, you may be prompted to enter the password you regularly use to login to your mail client.

To configure Mozilla Thunderbird to access your live quarantine:

1. Start your Thunderbird client.

2. Choose Tools > Account Settings.

3. To set up your new account, select Account Actions > Add Mail Account.

4. In the Your Name field, type your name as you would like it to display on your messages.

5. In the Email Address field, enter your email address.

Note: When entering your email address, the domain name needs to match the IP address or server name of the Netmail Secure server, not necessarily your email address domain. If in doubt, contact your system administrator.

6. In the Password field, enter the password that corresponds to the email address you have entered, and then click Continue.

7. Select POP3 or IMAP, depending on the agents that are available on your messaging server, and then click Create Account.

Note: If you are asked to add a security exception, click Confirm Security Selection.

Once the new account has been created, a Quarantine folder should appear in Thunderbird. The first time you access your live quarantine, you may be prompted to enter the password you regularly use to login to your mail client.

If you do not see the folder, you may need to subscribe to the Quarantine folder. To do so, click Manage folder subscriptions, select the Quarantine folder, and then click Subscribe. Click OK.

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