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User guides and PDF quick start guides for our end-user-facing solutions.

Netmail Archive 

Quick Reference Guides

The Netmail Archive Quick Reference Guides are intended to help users access their archived messages and resolve stubs through their GroupWise or Outlook client.

Novell GroupWise:
  • Accessing Your Archives through GroupWise 2012 [PDF]
  • Resolving Stubs in GroupWise 2012 [PDF]
  • Accessing Your Archives through GroupWise 8 [PDF]
  • Resolving Stubs in GroupWise 8 [PDF]
Microsoft Outlook:
  • Accessing Netmail Search through Outlook 2013 [PDF]
  • Accessing Netmail Search through Outlook 2010 [PDF]
  • Resolving Stubs in Outlook 2010 [PDF]
Quick Start Guides

The GroupWise and Outlook Quick Start Guides are designed to help users quickly familiarize themselves with their GroupWise or Outlook client. They show users what tasks they can perform within their email client and how to perform them.

Novell GroupWise:
  • GroupWise 6 Quick Start Guide [PDF]
  • GroupWise 6.5 Quick Start Guide [PDF]
  • GroupWise 7 Quick Start Guide [PDF]
  • GroupWise 8 Quick Start Guide [PDF]
Microsoft Outlook:
  • Outlook 2007 Quick Start Guide (Letter) [PDF] 
  • Outlook 2007 Quick Start Guide (A4) [PDF]
  • Outlook 2010 Quick Start Guide (Letter) [PDF]
  • Outlook 2010 Quick Start Guide (A4) [PDF]
  • Outlook Web App 2010 Quick Start Guide [PDF] 
 More Useful Information:
  • 17 Differences Between Outlook and GroupWise [PDF]
  • Outlook 2010 Tips for Former GroupWise Users [PDF]

Netmail Search

Netmail Search Documentation
User Guide

The Netmail Search User Guide is for users who want to search and retrieve their archived mail, attachments, notes, tasks, appointments, etc.

User Guide for External Reviewers

The Netmail Search User Guide for External Reviewers is for external reviewers, such as lawyers, who are using Netmail Search to assess previously exported data for legal purposes.

Netmail Search Quick Reference Guides

The Netmail Search Quick Reference Guides contain the essential information users need to quickly access, view, and manage their archives through Netmail Search.

  • Accessing Netmail Search through a URL Link [PDF]
  • Accessing Netmail Search through Web App 2013 [PDF]
  • Netmail Search for GroupWise 2012 [PDF]
  • Netmail Search for GroupWise 8 [PDF]
  • Netmail Search for Outlook 2010 [PDF]

Netmail Secure

Netmail Secure Quarantine Documentation
Quarantine User Guide

The Netmail Secure Quarantine User Guide is for users who want to view and manage their email messages quarantined by Netmail Secure.

Quarantine Quick Reference Guide

The Netmail Secure Quarantine Quick Reference Guide (PDF) contains the essential information users need to quickly view and manage their quarantined email.