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Welcome to the Netmail Help Center. Use the links below to find product documentation, technical and troubleshooting material, and knowledge base articles.

Click to launch a remote session with Support

Where to search...

Documentation for Administrators: Installation, administration, and quick start guides for our solutions.

Documentation for End Users: User guides and PDF quick start guides for our end-user-facing solutions.

Knowledge Base: Articles with additional technical and troubleshooting information for our solutions.

Videos: Feature overviews and answers to common questions about effectively our using our solutions.

Product Updates: Download links, change logs and readmes for our current releases.

Search Tips x
  • Use the search box at top right to search the entire wiki. The search box in the left-hand sidebar searches only the user guide (or knowledge base) you're viewing.
  • Don't see the left-hand sidebar? Press [ on your keyboard to show/hide the sidebar.
  • For more tips, refer to Tips for Searching the Help Center.


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Reporting Spam
If your organization is receiving unwanted spam messages, report the messages to Netmail by forwarding them as attachments to and notifying support at Messages must be forwarded as attachments to ensure that the message header remains intact.

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