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Welcome to the Netmail Help Center. Use the links below to find product documentation, technical and troubleshooting material, and knowledge base articles.

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Click to launch a remote session with Support

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Documentation for Administrators: Installation, administration, and quick start guides for our solutions.

Documentation for End Users: User guides and PDF quick start guides for our end-user-facing solutions.

Knowledge Base: Articles with additional technical and troubleshooting information for our solutions.

Videos: Feature overviews and answers to common questions about effectively our using our solutions.

Product Updates: Download links, change logs and readmes for our current releases.

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  • Use the search box at top right to search the entire wiki. The search box in the left-hand sidebar searches only the user guide (or knowledge base) you're viewing.
  • Don't see the left-hand sidebar? Press [ on your keyboard to show/hide the sidebar.
  • For more tips, refer to Tips for Searching the Help Center.

 

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Sign up here for our Emergency Support Notifications (ESN)

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titleReporting Spam
If your organization is receiving unwanted spam messages, report the messages to Netmail by forwarding them as attachments to spamtrap@spam.netmail.com and notifying support at support@netmail.com. Messages must be forwarded as attachments to ensure that the message header remains intact.

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