Knowledge Base Home

Call Support

Search the Knowledge Base

Versions Compared


  • This line was added.
  • This line was removed.
  • Formatting was changed.


For more in-depth information, please visit

The article makes the assumption that the person creating the CSR has


some basic working knowledge of Linux, and using command lines such as cp, mv, and text editors (eg. vim or vi).


This KB will be have two (2) parts: