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Netmail Archive 5.x


Archive jobs in environments with more than one archive node either do not run or may fail at the beginning of the job.

The following error is generated in the ThreadPool.trc log:

 DoWork : Error parsing the config:" xmlns:xsd="">


The thread count may be higher than the maximum that is set for a node, or one of the nodes may not run any threads at all.

This article will explain how to resolve the error.


This issue arises in environments with a multi-node cluster, and the threadpool error indicate that one of the nodes has incorrect regional/time settings. The problematic node's time settings are out of sync with the master node.

Correcting the time, region, and date format on the problematic node so it is synchronized with the master archive node should resolve the job failures.



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